DMPQ:What is Citizen Charter? Why Citizen charter is necessary?

Citizens’ Charters initiative is a response to the mission for solving the problems which a citizen meets, day in and day out, while dealing with the organisations providing public services. The charter is the declaration of commitment to superiority in service to customers of the department. The citizen charter declares the standards for various services offered. It includes expectations of the Organisation from the Citizens for fulfilling its commitment. Citizen charter is available in India post website.

Citizen charter is necessary due to following reasons

1. Satisfaction of citizens
2. Participatory formulation staff and users
3. Feedback and performance audit
4. Procedure, Cost, Display
5. Entitlement of users, services, standards etc.
6. Simple and useful
7. Statement of services
8. Interaction and training of responsive climate

[/lockercat]HPPCS Notes brings Prelims and Mains programs for HPPCS Prelims and HPPCS Mains Exam preparation. Various Programs initiated by HPPCS Notes are as follows:-

• HPPCS Mains Tests and Notes Program
• HPPCS Prelims Exam - Test Series and Notes Program
• HPPCS Prelims and Mains Tests Series and Notes Program
• HPPCS Detailed Complete Prelims Notes

For any doubt, Just leave us a Chat or Fill us a querry––